Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
P-ISSN 2829-6559 VOLUME 01.
NO.
01 June 2022 THE EFFECT OF SUPERVISION.
WORK DISCIPLINE.
ORGANIZATIONAL
COMMITMENT AND STANDARD OPERATIONAL
PROCEDURES (SOP) ON EMPLOYEE PERFORMANCE AT
PT QUALITECH INDOPIRANTI BANDUNG BRANCH
Herlia Firgiawati Sandra1.
Palupi Permata Rahmi2.
Listri Herlina3 Universitas Indonesia Membangun.
Bandung.
Indonesia firgia@gmail.
com1, palupi.
permata@inaba.
id2, listriherlina1@gmail.
ABSTRACT
The implementation of supervision, discipline, commitment and Standard Operating Procedures in the company can increase the quality of work that is able to manage the company well and professionally, so that in the future the company can achieve good success in advancing a company.
The purpose of this study was to determine the effect of the implementation of supervision, work discipline, organizational commitment and the application of Standard Operating Procedures on the performance of employees of PT.
Qualitech Indopiranti Bandung Branch either partially or simultaneously.
The research method used is a quantitative method with a descriptive and verification approach.
The population in this study were all employees of PT.
Qualitech Indopiranti Bandung Branch as many as 40 people sampling using total sampling or sampling saturated .
Validity test using Product Moment correlation from Pearson.
While the reliability test uses Cronbach's Alpha.
Data collection techniques through the distribution of questionnaires.
The analysis prerequisite test includes normality test, multicollinearity test, heteroscedasticity and linearity test.
The data analysis technique used is multiple regression, correlation test, and coefficient of determination.
The results showed that the descriptive analysis stated that:
Employee performance was in a good category.
Supervision was in a good category.
Work discipline was in a good category.
Organizational commitment was in a good Standard Operating Procedures was in a good category .
Besides that, the results of the study show that, .
Supervision has an effect on employee performance with a correlation value of 0.
831 with a very strong relationship level.
Work Discipline has an effect on employee performance with a correlation value of 0.
995 with a very strong relationship level.
Organizational commitment has an effect on employee performance with a correlation value of 0.
5611 with a strong relationship level.
Standard Operating Procedures affect employee performance with a correlation value of 0.
829 with a very strong relationship level.
Supervision.
Work Discipline.
Organizational Commitment and Standard Operating Procedures on Employee Performance have a simultaneous effect on employee performance with an influence value of 99.
1%, and a very strong correlation with a correlation value of 0.
Keywords: Supervision.
Work Discipline.
Organizational Commitment.
Standard Operating Procedures and Performance.
INTRODUCTION
Therefore, necessary to pay attention to improving Human resources play a very the performance of human resources important role in processing and utilizing efficiently and displaying performance resources and materials so that they that can contribute to productivity is a Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 fundamental problem of the management Implementation of supervision, discipline, commitment and Standard One of the main goals of the Procedures engaged in the paint distributor PT.
productivity which can be achieved by Qualitech Indopiranti Bandung Branch having reliable human resources and hopes to increase the quality of work that is able to manage the company well and Productivity can be achieved if employees professionally, so that in the future the within the company have reliable abilities company can achieve good success in in carrying out their duties, but the ability advancing a company.
The company's alone is still not enough.
goals will be achieved if the performance Operating Performance is an embodiment of result of work achieved by employees in employees can be measured by how much carrying out tasks and jobs that come from the target can be achieved in order to the company.
But there are problems at support the success of a company.
PT.
Bandung However, there are problems in the Branch, namely the low setting of SOPs so decline in employee performance that occurred at PT.
Qualitech Indopiranti Indopiranti ability in the form of real work or is the Qualitech Bandung Branch as described in Table 1:
Table 1.
Employee Performance Appraisal at PT.
Qualitech Indopiranti Bandung Branch Assessment Achievement Actualizationi (%) Information Aspect Weight Target Setting Achievement Target Working Standard Ability Work Not yet Achieved Not yet Achieved Not yet Achieved Not yet Achieved Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 Responsibility Not yet Achieved Inner attitude Working Not yet Achieved Presence Not yet Achieved Obedience Not yet Achieved Rata-Rata Not yet Achieved Source: Data of HR at PT.
Qualitech Indopiranti Bandung Branch .
Based on Table 1, it shows that the performance in accordance with company overall employee performance assessment goals and expectations.
This is based on measured for the last three years, 2018, indicators according to (Mangkunegara, 2019 and 2020 still has not reached the 2017: .
namely quantity of work, expected target of 100% with the quality of work, punctuality, attendance company's minimum standard of 95%.
and ability to work together.
This requires a thorough evaluation of The performance achievement.
The problem of problems related to declining performance employee performance is a problem that is supervision.
This can be seen from the will always be faced by management in lack of supervision that is applied or the every company, therefore management existence of slack in the supervision of the needs to know the factors that affect the work carried out.
The form of work performance of these employees.
After supervision carried out at PT.
Qualitech that the company can take the necessary Indopiranti Bandung Branch as follows:
policies, so as to improve employee Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 Table 2.
Work Supervision at PT.
Qualitech Indopiranti Bandung Branch No.
Work Aspect Worker's attendance The form of supervision carried out Omission Finding Perform daily checks by the relevant PIC and There are still employees who record in real time are absent less than the minimum attendance Daily Reconciliation made at closing by min.
related pics - There is data that has not been completed - There are administrative findings that not according to the rules Technical and Head Office ensures that there are no Operation deviations made by employees - There are still returns for defective items - There are still services that ess fast responsive in receiving complaints Financial The existence of internal and external audits There is still a daily difference Transactions when closing the transaction financial transaction supervision Source: Data of HR at PT.
Qualitech Indopiranti Bandung Branch .
Based on Table 2, it is known that Qualitech intended to prevent or correct errors.
Indopiranti Bandung Branch has been irregularities, irregularities, fraud and carried out but has not been optimal, this other things that are not in accordance can be seen from the many findings that with the duties and authorities that have are not in accordance with the supervision been determined.
Supervision is not carried out.
Basically, supervision is looking for faults against people but looking for the truth about the results of Supervision supervising the performance of their subordinates so that they can work better Indicators in supervision according to and are carried out every day to minimize Handoko .
7: .
such as supervision the level of work deviations that are not in accordance with company operational supervision of work errors, supervision of Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 supporting facilities, supervision of work discipline of employees of PT Qualitech results, supervision of efficiency.
Indopiranti Bandung Branch.
The second factor that becomes the problem of the work results being less than optimal is because there are still many employees who are absent, late in coming to the company.
The data below shows the Table 3.
Employee Attendance at PT Qualitech Indopiranti Bandung Branch Period Month Number Login % Employee Full Absent Late January February March April May June July Agustus September Oktober November Desember Average Source: PT Qualitech Indopiranti Bandung Branch .
Table discipline, high employee delays occur in Qualitech July 74% of employees are late for office Indopiranti Bandung Branch in 2020, high Of course this has an impact on the employee delays when viewed from the effectiveness of employees' work so that average percentage of delays reaching employee performance is not optimal.
36% indicates that There are still many employees who have employees lack Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 low discipline and lack of awareness of and contribute to the company are needed.
their responsibilities, making it difficult to Through commitment will be able to make coordinate existing goals as a basis for employees stay or can reduce the desire to improving employee work.
Indicators in leave the company.
High commitment will measuring employee work discipline increase the company's productivity and according to Sinambela .
6: .
are reduce the level of employee turnover.
Conversely, low employee commitment regulations, adherence to work standards, can reduce the level of quality and work high levels of vigilance and ethical work.
productivity, increase the rate of employee Not only work discipline factors turnover, which in turn will have an impact on the company's revenue decline.
commitment is also an important factor in The following is the data on the improving employee performance.
organizational commitment of employees achieve a company goal, employees who of PT Qualitech Indopiranti Bandung have a high commitment and take sides Branch as seen from the Turnover Data.
Table 4.
Data of turnover Employee Year Jumlah Number of Number of Final Persentage Karyawan Awal Initial Employees (%) Employees (Peopl.
(Oran.
(Peopl.
Source : PT Qualitech Indopiranti Bandung Branch .
employee to leave, one of which is the lack Based on the data in Table 4, it can of commitment by the employee.
be seen that the employee turnover rate for Based on the results of interviews five years, from 2016-2020 was quite with HRD, there were several reasons why high, and the highest turnover occurred in employees left the company, namely 2020, which was 38.
This indicates because the employees themselves got that there are factors that cause the better job offers, employees had been Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 accepted to work in other companies.
So it is expected that employees felt no appreciation was given employee performance can increase in performance, and careers that are felt to be Commitment In addition, there are employee is very important, because with complaints from employees a commitment an employee can become more responsible for his work.
employees and leaders who are less commitment, it will cause problems for supportive in carrying out their work.
the company.
Lack of commitment to Related to this, it is necessary to understand further what things can be employees greatly affects the continuity of work for these employees.
done to prevent employees from leaving The company's success can be the company.
A high turnover rate has a hampered by the presence of employees negative impact on the continuity of the organization or company, this loss is even company really needs employees who greater when the leaving employee is the best group of employees who have high organizational commitment of employees at PT Qualitech Indopiranti Bandung management policies must be able to Branch is still lacking because of the many create a mutually beneficial relationship employees there are still many who cannot The be fully responsible for the work they company/organization.
Commitment should be made appreciation for the commitment given by when the employee first joins a company employees to the company/organization.
or organization so that employees have Employees at work certainly need responsibility in doing their work, and so a sense of trust given by the organization.
that the company can better see which With a sense of responsibility and trust in contribute to the company and which are Indicators organizational commitment will grow strong in doing the work given by the commitment of Affective Commitment.
Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 Continuous Commitment and Normative problems that occur, the researchers Commitment (Edison, 2017: .
conducted a mini survey of some Guidelines for the implementation employees as follows:
of office administration in order to improve company performance make company operational standards that aim to simplify every work process and minimize errors in the process.
To find out the Table 5.
Pre-survey Interview Results SOP at PT Qualitech Indopiranti Interview questions Dimension I have carried out the task in accordance Reliability Indicator Problem that occur Solving There are no obstacles in achieving Employee ability Durability My work achievement level has never Guarantee Service There is a procedure STS Time management with the planned goals to the maximum Leaders are responsible for problems Interactive Make more work orderly and neat I always carry out work according to Attitude and There are technical instructions and Emphaty Needs Source: Primary data processed .
easier for employees to work optimally.
The Standard Operating Procedures (SOP.
as unavailability of technical instructions and guidelines for the implementation of office administration in order to improve Qualitech Indopiranti Bandung Branch service and company performance are which makes it possible if the availability documents that contain a series of implementation instructions will make it Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 administering office administration which Harianto .
the results of the study contain how to do the work, execution stated that supervision and work discipline time, place of implementation and actors had an effect on employee performance.
who play a role in activities.
According Subsequent to Hasibuan .
, the assessment Buchori .
stated that standard operational procedures have an effect on Standard Operating Procedures (SOP) are reliability, time employee performance durability, assurance and empathy.
Based on the phenomenon that occurs, the authors are interested in The research that became the conducting research with the title "The author's reference was research conducted Effect of Supervision.
Work Discipline, by Restu .
The results of the study Work stated that there was an influence of Operational organizational commitment on employee Employee Performance at PT Qualitech Another study conducted by Indopiranti Bandung Branch".
METHOD
Discipline (X.
Work Commitment (X.
Research Methods Used and Standard Operational Procedure (X.
Sugiyono .
explains that.
Commitment Procedure Standard
(SOP)
on Employee Performance (Y).
"The researc method is defined as a Employee performance at PT.
Qualitech scientific way to obtain data with certain Indopiranti Bandung Branch as the purposes and uses.
" The research method is the main method used by researchers to variabl.
is given the notation (Y).
achieve goals and determine answers to Supervision .
ependent PT.
Qualitech the problems posed.
The research method Indopiranti Bandung Branch as the used in this research is to use quantitative methods with descriptive and verification variabl.
is given the notation (X.
ndependent Work discipline at PT.
Qualitech Indopiranti Bandung Branch as the Variable Operations This study includes four variables.
Supervision (X.
, .
ndependent variabl.
is given the notation (X.
Work Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 Organizational Commitment to PT.
Interview, which is a way of collecting Qualitech Indopiranti Bandung Branch data by conducting direct questions and answers to several people related to .
ndependent variabl.
is given the research, namely employees of PT.
notation (X.
Qualitech Indopiranti Bandung Branch.
Standard Operational Procedure at PT.
Questionnaire/questionnaire is a data Qualitech Indopiranti Bandung Branch collection technique that is carried out by giving a set of questions or written .
ndependent variabl.
is given the statements to respondents to answer notation (X.
(Sugiyono, 2018:.
The questionnaire contains questions and Data Types and Sources statements regarding the identity and Primary Data characteristics of the respondents.
Primary data is data collected and obtained directly from respondents Sampling Technique using a questionnaire.
Primary data in Population this study was obtained by distributing Population according to Sugiyono questionnaires to employees who work .
8: .
, "is a generalization area at PT.
Qualitech Indopiranti Bandung consisting of objects or subjects that Branch.
Secondary Data Data obtained indirectly or obtained researchers to be studied and then from existing sources.
In this study, drawn conclusions.
" In this study the secondary data were taken through literature books, scientific articles and Qualitech Indopiranti Bandung Branch, previous research reports.
totaling 40 people.
PT.
Sample Data collection technique The definition of the sample according The data collection techniques carried out to Sugiyono .
8: .
, "is part of the by the authors in this study are as number and characteristics possessed by the population.
" samples taken from Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 Sample size is the number of samples to be taken from a commitment and company operational According to Arikunto standards on performance, using the .
5: .
, "If the population is less following formula:
than 100 people, it is better to take the yao = yao yuEyayaya yuEyayaya yuEycyayc yuEycyayc entire population as a sample so that the yuEyeyaye ya research is a population study.
The population in this study were all Where:
Y = Employee Performance department, which amounted to 40 a = Constant Number The number of research was yuE1 = Regression coefficient X1 relatively small, so the research method yuE2 = Regression coefficient X2 that will be used in conducting this yuE 3 = Regression coefficient X3 research is the total sample .
otal yuE 4 = Regression coefficient X4 samplin.
or census.
X1 = Supervision X2 = Work Discipline X3 = Organizational Commitment X4 = Standard Operating Procedure Data Analysis Techniques e = Error Hypothesis Testing Descriptive Analysis RESULTS AND DISCUSSION Descriptive analysis is used to answer the formulation of problems Supervision (X.
Work Descriptive Analysis Based on the results of descriptive Discipline (X.
Work Commitment (X.
analysis can be seen that:
and Standard Operating Procedures (X.
Employee performance at PT Qualitech and Employee Performance (Y) at PT.
Indopiranti Bandung Branch is in the Qualitech Indopiranti Bandung Branch.
good category with a total score of 1526 and a percentage of 76%.
Verification Analysis Multiple regression analysis in this Supervision at PT Qualitech Indopiranti Bandung Branch is in the good study to measure how far the influence of Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 category with a total score of 754 with a percentage of 75%.
Y = 6.
282X1 0.
383X2 0.
Work Discipline at PT Qualitech Indopiranti Bandung Branch is in the The multiple linear regression equation good category with a total score of above can be interpreted as follows:
1068 and a percentage of 76%.
= 6.
081 means that if the variables Organizational Commitment at PT Supervision.
Work Qualitech Indopiranti Bandung Branch Organizational Commitment is in the good category with a total Standard Operating Procedures are score of 1063 and a percentage of 76%.
Standard Operating Procedures at PT .
Discipline.
Employee Performance variable is 6.
Qualitech Indopiranti Bandung Branch X1 = 0.
282 means that each addition of are in the good category with a total one unit of Supervision variable and score of 1059 and a percentage of 76%.
other variables are constant, it will increase the value of the Employee Verification Analysis Performance variable by 0.
On the Multiple Linear Regression Analysis other hand, every decrease in one unit Multiple linear regression analysis of the Supervision variable and the in this study was carried out using the help of Software Statistics Product and Service decrease the value of the Employee Solution (SPSS).
The following are the Performance variable by 0.
results of data processing for the multiple X2 = 0.
383, which means that each regression model on the variables of additional unit of Work Discipline Supervision.
Work variable and other variables constant, it Organizational Commitment Company Operational Discipline.
Standards will increase the value of the Employee Performance variable by 0.
On the other hand, every decrease in one unit Table 6.
Multiple Regression Test of the Work Discipline variable and Results Based Multiple Regression Test Results, it can be obtained multiple linear decrease the value of the Employee Performance variable by 0.
regression equation as follows:
Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 X3 = 0.
351 means that each addition of Commitment On the other hand, every Organizational decrease of one unit of the Company's Operational Standard variable and variables are constant, it will increase the value of the Employee Performance decrease the value of the Employee variable by 0.
On the other hand.
Performance variable by 0.
every decrease in one unit of the Organizational Commitment variable Correlation Coefficient Analysis and other variables constant, it will Correlation analysis is used to decrease the value of the Employee determine the relationship between the Performance variable by 0.
variables Supervision.
Work Discipline.
X4 = 0.
336, which means that each Organizational Commitment and Standard addition of one unit of the company's Operating Procedures.
This correlation Operational Standard variable and other variables are The following are the results of constant, it will increase the value of the Employee Performance variable by partial correlation coefficient testing using SPSS:
Table 6.
Results of Partial Correlation Coefficient Analysis Correlation Performance Performance Pearson
Commitment SOP
,831**
,995**
,561**
,829**
,000
,000
,000
,000
,831**
,821**
,628**
,889**
,000
,000
,000
Correlation Sig.
-taile.
Pearson Correlation Sig.
-taile.
,000 ,995** ,821** ,574** ,824** ,000 ,000 ,000 ,000 Pearson Correlation Sig.
-taile.
Commitment ,561** ,628** ,574** ,735** Sig.
-taile.
,000 ,000 ,000 ,829** ,889** ,824** ,735** Pearson
Correlation SOP
Pearson
,000
Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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-taile.
,000 ,000 ,000 ,000 **.
Correlation is significant at the 0.
01 level .
-taile.
Source: Processed SPSS output, .
Based on Table 6, the output of the Operating Procedures and Employee correlation calculation shows that:
Performance.
The correlation between Supervision Meanwhile, and Employee Performance has a value correlation analysis will be explained in 831 with a significance value of the following table:
000 which means that there is a very Table 7.
Results of Simultaneous strong correlation between Supervision Correlation Analysis Model and Employee Performance.
Summary The Work Std.
Error of the Estimate Discipline and Employee Performance has a value of 0.
995 with a significance value of 0.
000 which means that there is a very strong correlation between Work Discipline Employee Model Square ,995 ,991 ,989 ,641 Predictors: (Constan.
SOP.
Komitmen.
Disiplin.
Pengawasan Source: Processed SPSS output, .
Performance.
The correlation between Organizational Commitment R R Square Adjusted R Employee Based on Table 7, it is known that the correlation between Supervision.
Performance has a value of 0.
561 with Work a significance value of 0.
000 which Commitment and Standard Operating means there is a strong correlation Procedures on Employee Performance between Organizational Commitment simultaneously has a value of 0.
995 which and Employee Performance.
means that Supervision.
Work Discipline.
Discipline.
Organizational The correlation between Standard Organizational Commitment and Standard Operating Procedures and Employee Operating Procedures have a very strong Performance has a value of 0.
829 with a significance value of 0.
000 which Performance.
Employee means that there is a very strong Standard Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 Coefficient of Determination Analysis Based on the results of the The coefficient of determination verification test conducted, it was found .
is intended to determine the best level that all independent variables including of accuracy in regression analysis, where Supervision, it is indicated by the magnitude of the Organizational Commitment and Standard coefficient of determination .
between Operating Procedures were tested partially 0 .
and 1 .
If the coefficient of or simultaneously.
The explanation of determination is getting closer to one, it each variable is as follows:
Work Discipline, can be said that the independent variable has an effect on the dependent variable.
The determination using SPSS are as follows:
The Effect of Supervision on Employee Performance Based on the results of the study Table 8.
Coefficient of Determination showed that the Supervision variable had Test Results an effect on employee performance.
The Model Summary Model Std.
Error of correlation between Supervision and the Estimate Employee Performance has a value of R R Square Adjusted R 831 with a significance value of 0.
Square ,995 ,991 ,989 ,641 Predictors: (Constan.
SOP.
Komitmen.
Disiplin.
Pengawasan Source: Processed SPSS output, .
which means that there is a very strong correlation between Supervision and Employee Performance.
The regression test states that each additional unit of the Supervision variable will increase the Based on Table 8 above, it is known that the R-Square is 0.
991 this shows the effect of Supervision.
Work Discipline.
Organizational Commitment and Standard Operating Procedures on Employee Performance by 99.
1%, the 9% is influenced by other factors not examined.
value of the Employee Performance variable by 0.
On the other hand, every decrease in one unit of the Supervision variable will reduce the value of the Employee Performance variable by The results of this study are in accordance with research conducted by Restu .
Supervision has an effect on Discussion of Research Results Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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Supervision is The results of this study are in carried out properly in accordance with accordance with research conducted by the rules that have been set and carried out Harianto .
the results of the study in accordance with the duties and state that supervision and work discipline authorities that have been determined, so affect employee performance.
In this case, as to improve the efficiency of employee if it is studied further, it is the work performance for the smooth running of the discipline variable that affects employee organization's activities and can minimize performance, in the sense that the higher a the emergence of obstacles that occur and person's work discipline, the higher the are immediately anticipated to achieve person's performance.
organizational goals.
The Effect The Effect of Work Discipline on Commitment Employee Performance Performance Organizational Employee Based on the results of the study, it Based on the results of the study, it shows that the work discipline variable shows that the organizational commitment has an effect on employee performance.
variable has an effect on employee The correlation between Work Discipline The correlation between and Employee Performance has a value of Organizational 995 with a significance value of 0.
Employee Performance has a value of which means there is a very strong 561 with a significance value of 0.
correlation between Work Discipline and which means there is a strong correlation Employee Performance.
The regression between Organizational Commitment and test states that for each additional unit of Employee Performance.
The results of the Work Discipline variable, it will increase Regression Test state that for each the value of the Employee Performance additional unit of the Organizational variable by 0.
On the other hand.
Commitment variable, it will increase the every decrease in one unit of the Work value of the Employee Performance Discipline variable will reduce the value variable by 0.
On the other hand, of the Employee Performance variable by every decrease of one unit of the Organizational Commitment variable, it Commitment Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 will decrease the value of the Employee variable by 0.
On the other hand.
Performance variable by 0.
every decrease of one unit of Standard The results of this study are in Operating Procedure (SOP) variable, it accordance with research conducted by will decrease the value of Employee Hamzah Performance variable by 0.
organizational commitment has a positive The results of this study are in influence on employee performance.
It is accordance with research conducted by better for organizations or companies Buchori .
showing that standard when recruiting they should choose operating procedures have a positive candidates who are highly committed to influence on employee performance.
With the company, this is intended to detect the Standard Operating Procedure (SOP), early workers who are less than optimal so the administration can run with certainty.
that things do not happen that can harm the Various forms of deviation can be avoided organization or company.
or even if deviations occur in the company environment, the causes can be found and The Influence of Standard Operating can be resolved in the right way.
If all Procedures on Employee Performance activities are in accordance with those Based on the results of the study, it stipulated in the Standard Operating Operating Procedure (SOP), then gradually the Procedure (SOP) variable has an effect on quality of public services will be more employee performance.
The correlation professional, fast and easy.
Standard between Standard Operating Procedures (SOP) and Employee Performance has a The Effect of Supervision.
Work value of 0.
829 with a significance value of Discipline, 000 which means there is a strong Commitment and Standard Operating correlation between Standard Operating Procedures on Employee Performance Procedures (SOP) Employee Supervision Performance.
The Organizational Work Discipline.
Organizational Regression Test state that for each Commitment and Standards Operational additional unit of the Standard Operating Procedures have an effect on Employee Procedure (SOP) variable, it will increase Performance, this is in accordance with the value of the Employee Performance Journal of Business and Management Inaba (JBMI) E-ISSN 2829-5331.
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01 June 2022 Supervision.
Work Discipline.
Organizational Commitment Based on the results of research and Standard Operating Procedures on and discussion, it can be concluded that Employee Performance simultaneously based on the results of descriptive analysis have a value of 0.
995 which means of Employee Performance.
Supervision.
Supervision.
Discipline.
Work Discipline, and Organizational Organizational Commitment and Standard Commitment are in the Good category.
Operating Employee Based on the results of the verification Performance has a very strong correlation analysis, it can be seen that supervision value to Employee Performance.
The contribution of the influence given is in performance with a correlation value of accordance with the results of the 831 with a very strong relationship level.
determination test of 0.
991 this shows the Work Discipline has a partial effect on effect of Supervision.
Work Discipline, employee performance with a correlation Organizational Commitment and Standard value of 0.
995 with a very strong Operating Work Procedures Procedures Employee Performance of 99.
Organizational commitment has a partial effect on The results of this study are in employee performance with a correlation accordance with research conducted by value of 0.
5611 with a strong relationship Restu .
, the results of the study state Standard Operating Procedures have that there is an influence of organizational a partial effect on employee performance commitment on employee performance.
with a correlation value of 0.
829 with a Another study conducted by Harianto .
the results of the study stated that Simultaneously.
Supervision.
Work supervision and work discipline had an Discipline.
Organizational Commitment and Standard Operating Procedures on Subsequent Employee Performance affect employee Buchori .
stated that standard performance with an influence value of operational procedures had an effect on 1%, and a very strong correlation with employee performance.
a correlation value of 0.
CONCLUSION
Bibliography