http://journal. id/index. php/anterior THE USE OF SELF-INFORMATION AND ENVIRONMENT IN COUNSELING PROCESS Muhammad Fatchurahman1* Abstrak Counseling as one of the forms and techniques of assistance provided by schools in the context of implementing overall guidance, this is given to help students in their efforts to solve all problems. The availability of this information makes it easy for students to obtain the information needed for example to implement a decision, want to know about something both in terms of themselves and their environment. The use of self and environmental information in the counseling process occurs in the creation of rapport, in exploring, discovering the real problem, exploring and studying alternative problem solving, decision making, implementation of decisions taken and in evaluation and follow-up. Therefore the information used must meet the requirements: that is, careful and not prejudiced, up to date, comprehensive and available information sources. In addition to the above conditions, the principles of time saving, non-authoritarian and feedback are also taken into account, so that this can cause self and environmental information in the counseling process to be very important material for both the counselor and the client. Keywords: Self-Information Environment Counseling Accepted September 2019 Published Desember 2019 1University of Muhammadiyah Palangkaraya. Faculty of Education. Indonesia. *email: mfatchurahman789@gmail. A 2019 The Authors. Published by Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya. This is Open Access article under the CC-BY-SA License . ttp://creativecommons. org/licenses/bysa/4. 0/). DOI: https://doi. org/10. 33084/anterior. the availability of self and environmental Preliminary Counseling is one form and technique information is a very useful material. of assistance provided by schools in the Especially for the acceptance and context of implementing overall guidance so understanding of the client he helped, to that educational goals can be achieved. Therefore, understanding of the client will create Hoping guidance which is to help students, so in the implementation of counseling also required assistance that suits the needs of the clients. self and environmental information, both for For the client himself, the availability of self counseling and for clients. For counselors, and environmental information will help him Anterior Jurnal. Volume 19 Issue 1. Desember 2019. Page 69 - 88 understand himself objectively and If the individual is able to p-ISSN: 1412-1395. e-ISSN: 2355-3529 Thus he will be able to develop optimally in accordance with his potential so that happiness and satisfaction can be themselves and their environment. understand themselves objectively, then he will be able to determine goals and life plans Winkel Tohirin Prayitno and Amti . Ismah . Fatchurahman . process of providing assistance or assistance to individuals in understanding themselves positively, and connecting them between Besides the things stated above, in themselves and their environment, and able terms of work efficiency, the availability of to choose, determine, and plan according to information is very helpful for the guidance his concept, so as to achieve a meaningful officers because the time available for life . , both personally and socially, in conducting counseling is very limited and the end the problems faced are alleviated there is no specific time available to carry and can live independently in accordance out at school. Berdie, et al (Lacksana & with the demands of the times. Nuryono, 2. who stated that if the counselor wants to carry out effective guidance activities or do any work with students . , then he must know . More information is known about the counselee, so he will be able to work better with the counselee. The Likewise, the consideration of the time aspect, also in terms of the available guidance staff, seems to be insufficient or not balanced with the number of students in Not to mention the administration guidance activities carried out by the guidance officers carried out by special administrative officers. With the availability of self and environmental information, the environmental information so the time for guidance officers themselves will ease the counseling can be used fully to help solve students' problems. The availability of this information makes it easy for students to obtain the information needed for example to implement a decision, want to know The availability of a number of students' information and environment is absolutely necessary for the successful Muhammad Fatchurahman. The Use Of Self-Information And Environment In Counseling Process implementation of counseling services, as but used as much as possible for the successful implementation of guidance and "Counseling is confidential relationships counseling activities. Winkel and Hastuti which the counselor conducts with students . stated "it is not enough if the data individually and in small groups to help them about students are only collected and then solve their problems and developmental stored in a cupboard. The data must be concernsAy. Counseling is a confidential arranged so that it can be used as a basis for relationship in which the counselor does it guidance services . management results are with students individually and in small used if necessary, for example in counseling groups to help them solve problems and ASCA (Sciara, concerns in their development. From this opinion, it is of course the success or failure of a relief effort in the context of counseling that will be given much depends on the information or information about the Therefore Lucia . stated that to be able to provide effective and efficient counselor must understand his client / students fully and also understand the environmental conditions completely, a Seeing the importance of self and complete understanding of the client / environmental information, especially in the student and environmental conditions will implementation of counseling in schools, the be able to obtained from data about the collection of information is always placed at client's condition and its environment. the first step in the overall guidance activity. It aims to make it easier for guidance officers to hold further activities in the guidance activities program. Seeing information and the environment as one of the critical success factors in the counseling process, the counselor must know and In the description above one of the understand various aspects such as: the type determinants of the success of counseling of data, what are the roles and conditions, activities in general and counseling in and how to use self-information and the particular will depend a lot on the environment of the client, both at the time availability of information used or utilized. So the information itself is not only stored Anterior Jurnal. Volume 19 Issue 1. Desember 2019. Page 69 - 88 p-ISSN: 1412-1395. e-ISSN: 2355-3529 problems, and decision making and follow- environment is anything that is external to the individual, because the environment is a source of information obtained through the five senses. Discussion Personal Information Environmental From some of the opinions above, it is concluded that the information about Definition Self Environmental Information. to all information, facts, data concerning students both physically and psychologically. counselors to carry out their duties, one of Information, data or facts relating to the which is needed is self-information and the family or the environment, all of which environment of their clients. Personal and describe or explain the state of self, family environmental information is information or and environment that can be through the data about a person whether it concerns five senses. themselves and the environment here refers (Nawawi. This Jourard Types of self and environmental The scope or types of self and environmental information relating to personal information included aspects: . self, family and environment according to attitudes or Djumhur and Surya . and Lucia . tastes and interests, . work or education, . are as follows: physical, . finance, and . personality Personal identity data, which includes (Setiawati, 2. information on name, gender, place and date of birth, religion, parents and While Papu (Setiawati, 2. said that so on. this information could include various things Data on family, family background, such as life experiences, feelings, emotions, such as family status, number of family opinions, ideals, and so on. Meanwhile members, occupation, and parents' Semiawan . Muhammad Fatchurahman. The Use Of Self-Information And Environment In Counseling Process Data about health and physical growth, namely health conditions such as illnesses that have suffered, health problems, weight, height, treatment ever obtained, physical characteristics. environment, the group's acceptance of itself. Data about ideals, about work, education, residence, life, life partners. Data about daily habits at home. Data about the development process, school and community. namely, the phases of development. Data on job / occupational the state of development, specific information, including types of aspects: such as thinking, language, positions, opportunities and terms of work, etc. disturbances in development. Data All of the above types of data community, customs, social status, information are usually called cumulative institutions / organizations, etc. umulative The cumulative note according to Hidayah Data on education, education history, . Azizah . is an explanatory note schools entered, education received, containing the counselee's development educational experience. which includes: self and family identity. Data on learning progress, rapport academic development, health or physical figures, exam results, study skills, both development, psychological development, at school and outside. social development, ideals or future plans Data about intelligence. and various data obtained from the results Data on talent: school, work. of interpretation of test and non-test Data about interests: on subjects, work assessment data, so that all problems and and so on. obstacles can be known. Data about activities outside of school. Data on social / personal adjustments Each student has his own cumulative about adjustments to the social record, and this data is used by the environment such as the position of the group, its role in the social counseling, so he no longer needs to use Anterior Jurnal. Volume 19 Issue 1. Desember 2019. Page 69 - 88 Tyler . 6: . suggested a practical value from the cumulative record p-ISSN: 1412-1395. e-ISSN: 2355-3529 Use of Personal and Environmental Information in the Counseling Process in Schools. is that in the presence of this amount of information the counselor no longer needs to use valuable interview time to gather Thus the entire interview hour The role of self and environmental information in the counseling process at school. Professionally, a counselor when going The role of information is to convey self-information about various matters relating to themselves and the environment around him, as the reciprocity for himself, his family and others. At the time of counseling, the counselor takes at least a number of steps such as: creating rapport, exploration, problem assessment, exploring implementing the decision and evaluation and follow-up in the cognitive-oriented counseling process. The role of information itself in the counseling process, according to Partowisastro . is as follows: . helps the client's self-understanding, . helps find the real problem, . helps assess alternatives, . helps decision making, . ) help implement the decision. In addition to the five roles above. Tyler . also suggested two more roles, namely helping to create report cards and assisting with evaluation and follow-up. From the two opinions above, it can to do counseling must be prepared with be concluded that the role of self and The environmental information will appear in: cumulative note is very useful in supporting . helping create report cards, . assisting the achievement of the objectives of the guidance itself, especially for counselors in helping students to recognize themselves, exploring and exploring alternatives, . helping decision making, . help carry out a environment and be able to develop their decision, and . help carry out evaluation potential optimally. and follow-up. The counseling process at is used to investigate the client in other words the stage of understanding who and what the counselee is facing. Data in the cumulative record is predictive, diagnostic, and futuristic. Types of cumulative notes can be: computerized based files, personal books, and personal At the end of the decade it was suggested that the BK teacher or counselor computer-based cumulative record (Hidayah, 2. , because this type had advantages, such as: efficient, flexible, and innovative. Muhammad Fatchurahman. The Use Of Self-Information And Environment In Counseling Process information in it, so that its existence is uses further information if both of the very helpful for the counselor. above have been known and fulfilled, then the next determinant of success is how to The requirements for self and use the information itself. environmental information used in the counseling process. Personal information in the counseling process How environmental information to help create rapport. cannot be separated from the role of the The counseling process consists of requirements for self and environmental several stages. One of them is what is called information that can be used in the 'Building Good Relationships'. Some experts counseling process are inseparable from the express it differently. Cavanagh named it basis or principle of the use of the Alliance. Carkhuff called it Attending. Egan information, so it needs to be considered in wrote the name Tuning In. In NLP (Neuro- order to achieve the real goal. Information Linguistic Programmin. known as Building requirements that must be fulfilled to be Rapport. Building good relations is done at useful in the counseling process according an early stage, although not a core part of to Tylor . the information must be the counseling process, but this stage plays accurate and not prejudiced, . the a very important role (Nafiah, 2. information must be up to date, . the Dinkmeyer and Sperry . stated that from the very beginning of counseling . , . the information must be activities, clients should begin to formulate Furthermore. Tylor also stated the plans or contracts, detailing what they want, principle from the basis of the use of what plans are arranged to get to where personal and environmental information is . the principle of saving time . the encounter until they fail to achieve goals, how they can change unproductive behavior Because non-authorization . principle of feedback. The things above are one part of determining the success of counseling that into constructive behavior, and how they can make the best use of the assets they have to get what they want. Anterior Jurnal. Volume 19 Issue 1. Desember 2019. Page 69 - 88 p-ISSN: 1412-1395. e-ISSN: 2355-3529 The creation of good relations in the the client at hand, especially concerning his counseling process is very necessary for the It is important for counselors to smooth and successful counseling process. accept the initial stages especially for clients The who first receive counseling. Furthermore, characterized by a sense of familiarity and the counselor and client can talk about warmth, openness and mutual trust, the something fun, something to be proud of, as existence of mutual pleasure and accepting well as other things that are of interest to clients as they are, the counselor must also the client for example about interests, know the state of the client. His identity, talents, outstanding achievements, hobbies what he wants and the things that become and other things that become his pleasure his pride and pleasure, so that the or pride. The counselor must also be counselor's attitude can also help create responsive to any reaction that is shown by good relations. the client. Whereas in the counseling process Therefore, in creating this rapport the itself according to Cormier & Hackey attitude of the counselor, self-information (Gibson & Mitchell, 2. Prayitno . , and the environment, the client's reaction Abhimanyu and Manrihu . , mentioned and the condition of the counseling process several stages that must be carried out itself must be well integrated. After the namely . starting from the development of above can run smoothly, then slowly the the formation and climate arrangements of things discussed by the client are desired, the initial counseling relationship include: what he is worried about is accompanied by delivery and assessment, . exploration of information from the counselor about the . duties and responsibilities of the counselor, counseling goals, and other things that can cause client confidence in the intent both . counselors, namely: "Penstrukmen" (Tyler. In accordance with the above opinion, 1976: . However, counselors should not the way to use personal and environmental be hasty in their actions or speech. information in helping to create good Therefore the counselor must be intelligent. relations is that the counselor already has a Thus seeing the client's counselor's reaction personal readiness and knowledge about can find out whether a good relationship Muhammad Fatchurahman. The Use Of Self-Information And Environment In Counseling Process has been created or not, if so, then the information to help clients understand counselor continues to the next stage. themselves are: First. How to use self and environmental examines all information as a whole. information to help in exploration. Determine the outline of the information field for example: family, education, abilities Exploration is essentially aimed at helping clients understand themselves. hobbies, social relationships and difficulties exploring this, clients need knowledge that have been experienced. about themselves and the environment. Second, complete each field until it Self-exploration is an effort to collect approaches the actual client situation. For that counselor can make a summary of the knowledge about the environment, with the state of the client which includes strengths, potential of the client's self. inhibiting factors, as well as conflicts The task of the counselor is to help between information. Third, convey the and guide the client so that he reaches the results above to the client. The main task of level of self-understanding in an objective the counselor is not just to convey that and realistic manner. Therefore counselors information but to make the client want to must first understand their clients well accept and understand himself. Tyler . , based on available information. In helping Tohirin . Prayitno and Amti . clients to understand themselves, then the suggested that the purpose of delivering way that can be done is to first determine information is to enable clients to have a the outline of the area of information to be covered then arranged in a folder, complete weaknesses so that clients are able to plan each of these fields with the intention of and carry out an activity, and are able to completing the client's self-image, only then actualize their rights. will the information be conveyed to the (Tyler. Therefore the counselor must work to achieve that goal by working as little as From the opinions above, the ways to use possible to show a reaction to defend Anterior Jurnal. Volume 19 Issue 1. Desember 2019. Page 69 - 88 p-ISSN: 1412-1395. e-ISSN: 2355-3529 themselves or against. How to convey interest also convey the first score or information can be done as follows: score as well as more / higher . The information conveyed must strive to be understood by the client, so the use words should be understood. Besides. Especially information that is less expected by the . Convey factual information that is Don't convey quantitative scores or facts because the client is lacking and may not even know the meaning of that fact. Information should be delivered as . The information conveyed part by part, thereby helping the client understand not all at once. It also needs to himself correctly. This is indeed consider the level of ability because difficult to implement if the client does after a certain part of the information not open yet. has been given, he is given the Tyler . argued that conveying true opportunity to respond. From his and relevant information without being response the counselor can find out whether what has been conveyed is And such delivery implies that the counselor values the client's ability to use the information for selfunderstanding. Counselors value and respect the intelligence of clients to think constructively and realistically. Convey information that is pleasing or understood or not. After all of the information is conveyed, the counselor then summarizes what has been said, so that the client will get an overall picture of himself. From the explanation above, it is important to use self and environmental proud of the client first, then later according to Willis . and Kurnanto . This Especially the information from the test because many clients keep an inner secret, results, for example, tell the talent first, cover themselves or are unable to express Muhammad Fatchurahman. The Use Of Self-Information And Environment In Counseling Process their opinions, so that the client is expected experience and hopes for the future. If the to be able to be free to speak without fear of being pressured and threatened. Besides information about the client into one that the counselor is able to solve client problems by exploring the feelings, thoughts predictions about what the real problem is and experiences of the client. Thus the by various linking of information with client can explain the problems that exist in symptoms that appear clients (Sukardi, him until there are no more difficulties. How has been then he to put all to make To find the client's problem first, the environmental information to help counselor understands his client well, the find the real problem. way to understand the client has been the There are clients who come to the counseling room who tell the problem right away even though what is stated is not necessarily the real problem. There are also clients who do not realize if he has a problem, some even know he has a problem but do not want to come clean for various reasons. To find out what problems are actually experienced by clients is not This is because in addition to the above, the problem is interrelated so it is difficult to determine which is the real Self determine the problem faced by the client. Williamsom said that the diagnosis is a comprehensive picture by the counselor weaknesses, interests and abilities, past author pointed out in the previous section. In order for the counselor to get a picture of the problem, he cannot determine based solely on the description or understanding above, but must relate it to the symptoms However, counselor must determine the client's problem based on the cause that is closest to the truth or has the most logical and realistic causal relationship. For this reason, the counselor's carefulness and carefulness is required, because if not, then the assistance that will be given next is not in accordance with the actual needs of the In using self-information and the environment in finding problems, it must Anterior Jurnal. Volume 19 Issue 1. Desember 2019. Page 69 - 88 p-ISSN: 1412-1395. e-ISSN: 2355-3529 information as stated, namely, complete, of inaccurate formulation of the objective, up-to-date and accurate and actual problem. Based on this, then in the use of . Problem solving aside from having to personal and environmental information to consider the above, the objective determine a client's problem, the counselor aspect of the information also needs to be considered. The information . The determination of the problem . Do not problems based only on a piece of information or so on. Determination . omplete dat. , must be seen and well known by the counselor in terms of accuracy and accuracy of the information. Complete does not guarantee the exact formulation of information used to harm the client. New counselors should whether the information is still relevant or not. Especially regarding information that is temporary and used must truly describe what is truly about themselves and the influenced by other factors. All of the above are combined with symptoms that appear to be invisible and recorded information, that is characteristics and attitudes. These things help the counselor see what problems the client is actually facing. For that counselor must be able to create a situation of counseling that is warm, intimate, safe, acceptance and does not conduct assessments, mutual trust and mutual respect, thereby allowing clients to give birth to information that allows clients to give birth to information that might be very helpful in finding the real not permanent, for example health. From the statement above it is expected family, not use information that is to help the counselor finding client outdated because this is one source Muhammad Fatchurahman. The Use Of Self-Information And Environment In Counseling Process formulation of the problem made by the regarding the problems they are going counselor delivered to the client, this is through, for example the problem of continuing studies . o not know what to go through, majoring in wha. Then he must out whether have knowledge about matters relating to How to use information to help the continuation of studies. Thus the integration of self-problems with knowledge relating to the problems faced as capital for alternative studies. This is appropriate After the problem and its causes have capital for alternative studies. Tyler . been found, then the next is how to solve which stated that based on the results of the problem. To find a solution to that exploration, clients are encouraged to be problem, you need to find ways. This is able to conduct their own alternative studies by reading and reading related to alternatives is to help the counselor and In a way the client and counselor consider each alternative to be taken based on information. The use of information in the counseling process aims to bring the the problem at hand. In accordance with the opinion above as well as showing how to use information in forming alternative assessments, which are described as follows: client to his choices, decisions and life plans. The client is first assisted to understand The use of information is two, one of which himself objectively and realistically by is to formulate alternatives that the basis for the formulation of alternatives is the result information in the manner described in of exploration (Munandir, 1. Thus the basic capital of alternative studies is the result of exploration. What is meant by exploration results here is their environment as well as their knowledge . The counselor prepares reading material or sources of information relating to the client's problem. Anterior Jurnal. Volume 19 Issue 1. Desember 2019. Page 69 - 88 p-ISSN: 1412-1395. e-ISSN: 2355-3529 requirements that must be met as useful information. Clients are welcome to read and review counselors also need to assist clients in understanding the information itself if the client is unable to understand it. How environmental information to make The counseling process is an aid to Therefore, . Based on a good self-understanding and alternative solutions must be sought. Each understanding of the client to the alternative is assessed, only then can an information that has been available. alternative decision be made. The problem Clients does not know, cannot determine choices solutions to the problems they face. or decisions about alternatives, it actually considering the state of themselves and shows that the client feels uncertain or their environment with what is stated Uncertainty or uncertainty is in the reading material. Thus comparing rooted in personal matters. To make it the two understandings, the client will according to Steffler is: so that he can make After the four ways above, the alternative solutions to the problem, but must also be based on consideration of the state of the client's self with information from material or information sources. useful decisions, then he must know about alternatives found by the client. himself, the facts in his environment, the possibility includes the consequences / consequences of choices that are planned (Pietrofesa, 1. Therefore the ability to make decisions should be realized in the form of real activities (Fatchurahman, 2. This opinion suggests that to make a recommend one alternative that should be decision the client must have a good and done by the client. The counselor only adds to the alternatives found by the client. understanding covers all aspects, both self-understanding. This physical and psychological. Clients must also Muhammad Fatchurahman. The Use Of Self-Information And Environment In Counseling Process know and understand the supporting factors Therefore the use of information in and inhibiting factors. The environment the counseling process will be increasingly here is both the family environment and important as he can increasingly recognize social or general environment. In addition, the client must have a good understanding recognizing the personal characteristics of the counseling so that it will affect decision possibilities, both the consequences and making, namely in the form of his choices. consequences of each alternative choice. Therefore good decision making can by:. Each considered based on the client's personal implement a provision or decision. Counseling is a process of helping, what has been chosen and decided must . The alternative chosen certainly be implemented. In carrying out a must be based on conformity between the decision, the client needs the help of a How self-conditions requirements, supporting factors that exist implement them. Therefore the active role in the family and the environment with the of the counselor is expected to assist the least risk. The decision is taken by the client in implementing his decision. Tyler client himself. stated that the use of information in In making this decision the counselor can give advice, but should consider the state of the client and other factors. The final decision must be made by the client himself because full responsibility must be counseling to carry out plans carefully after the decision is chosen. At this stage the client needs detailed factual information that will be used to guide him in deciding what should be done next. borne by himself, and the client is willing to Based on his decision or choice about accept any risk or any consequences that a problem he experienced, the client plans might arise logically as a result of that what, where, and how he should carry out that plan. For example, the client decides to continue his studies to the College after a high school place in a particular department Anterior Jurnal. Volume 19 Issue 1. Desember 2019. Page 69 - 88 p-ISSN: 1412-1395. e-ISSN: 2355-3529 in accordance with the decision he has information needed by the client and invites chosen, then the client must be assisted in reading, listening or understanding the how to enter the College, what are the contents of the information. This is done conditions, where he can obtain information primarily to eliminate doubts, uncertainties about it. The counselor's job is to help and conflicts in the client. After the clients find answers to all these questions. client has finished reading it, make a The advantage of the availability of information is that it helps the counselor and client not to have trouble getting that Every schedule with the client for the meeting once again. This is done to find out whether the client understands well what he has particular source or institution that is a The source of information. The source of the information is usually periodic reports in information in the first way. Whereas if we the form of manuals, pamphlets, journals follow the second procedure then the way and research from the resource of persons. the counselor conveys the information Most of the information is local in nature needed by his client, . the delivery of and is obtained in the surrounding area or information must be piecemeal not at once, local area where the counselor works. give time and opportunity for the client What the counselor must consider about to listen or ask if he is unclear or do not this information is the new objectivity. understand, and . use or choose words The way to use information to help that are easily understood by the client. implement a decision, namely: First, let the client look around and read and listen to environmental information to help the source or archive of information. with evaluation and follow-up. Second, the counselor informs the client or conveys to the client what he needs or (Tyler. To help the client carry out a decision or choice, how to use information is as . The How The final stage in the counseling process is evaluation and follow-up. The evaluation is done to show us how far the goals that have been formulated have been To find out the level of success in Muhammad Fatchurahman. The Use Of Self-Information And Environment In Counseling Process the counseling process, information is the graph, the success rate of counseling In fact, to know the results that can be determined. have been achieved compared to the initial assistance was given. In accordance with the goals of counseling which have three levels, goals, and final goals. Then the evaluation can be done in accordance with the level of these objectives. A momentary evaluation is to find out if there are changes in attitudes and behavior as expected. To see attitudes and behavior, counselors can see directly based on information that is derived from the client itself directly. whether the objectives are temporary achieved or not, not difference from the The counselor can see the changes the client. To obtain teachers, homeroom teachers, parents and their own made. Information indicating the initial state of the client is compared with information obtained from the evaluation. Such counseling process such as self-actualization, self-realization and self-satisfaction, it does take quite a long time too. After the information relating to the above objectives has been collected, then evaluation can be carried out using the same method as The information was collected from several parties who have relationship with the client. Then the counselor makes a graph, by making a graph that shows the previous state and a graph of the client's final state, after which the graph is While the evaluation to find out that occur For the evaluation of the goals of the developing potential clients. For more In addition counselors can also use a rating scale. Follow-up is carried out after the completed, because the basis for the implementation of further actions is the results of the evaluation. The method is based on information on the results of the evaluation and the causes of failure, then the follow-up can be formulated better and more thoroughly. details on the evaluation results can be made graph. Looking at the comparison on Conclusion Counseling is the core of the guidance Anterior Jurnal. Volume 19 Issue 1. Desember 2019. Page 69 - 88 p-ISSN: 1412-1395. e-ISSN: 2355-3529 activities at school. The counseling service available information sources. In addition to itself is the process of providing assistance the above conditions, the principles of time to the individual so that he is able to solve saving, non-authoritarian and feedback are the problems encountered so as to achieve a decent and happy life. The main function of counseling is curative and / or corrective. Thanks giving although counseling can also be preventive and perseverative. The initial version of this article was One critical factor in the success of presented in a Counseling Seminar at the the counseling process is the use of Guidance and Counseling Study Program information, information or facts concerning Forum, 2018. Muhammadiyah University the person being assisted. Counseling uses Palangkaraya. Indonesia. We would like to information in it is cognitive. Cognitive thank the University of Muhammadiyah Palangkaraya for facilitating financial and certain stages or processes, namely the providing information to access guidance creation of rapport, exploration, problem and counseling journals. assessment, alternative exploration and assessment, determination of action plans, implementation of decisions, evaluation and follow-up. The role of information in the counseling process is to assist the creation of report cards, assist exploration, assist in the assessment of problems, assist in the exploration and assessment of alternatives, implementation of decisions and assist evaluation and follow-up. Therefore the requirements: that is, careful and not prejudiced, up to date, comprehensive and REFERENCE